Carroll Tech Company Wins State Award
Maryland Comptroller Peter Franchot, Delegate Susan Krebs, and Delegate Nancy Stocksdale presented Carroll County’s “Better with Less” award to America’s Remote Help Desk at the company’s offices in Carrolltown Center on Tuesday, April 26th. President Rich Rubinstein and Co-Founder and Chief Technology Officer Josh Lippy were personally presented with the award by Comptroller Peter Franchot.
The recently established program was designed to highlight innovation that focuses on businesses that have “achieved economic success while using fewer resources, identified new market opportunities in the current economic climate, used innovation to operate more efficiently or strengthened local communities by providing vital services or opportunities for success,” according to the Comptroller of Maryland’s website.
The company was one of about 100 businesses, civic organizations and citizens nominated statewide, with one award going to each county in Maryland and one to Baltimore City. Nominated by Delegate Susan Krebs, America’s Remote Help Desk was unaware of the nomination until contacted by Peter Franchot’s office a few days prior to the presentation.
According to Comptroller Franchot, these small business organizations in the private sector can demonstrate to the government how to operate more efficiently during times of financial crises.
The application for Better with Less describes the nominating qualifications for business as those that have:
- Achieved economic success while using fewer resources
- Identified new market opportunities in the current economic climate
- Used innovation to operate more efficiently
- Strengthened local communities by providing vital services or opportunities for success
“We’re very flattered to receive this award,” said Rich Rubinstein. “We designed our support model to maximize efficiencies for our clients and employees. It’s enabled us to compete and be successful, even during the challenging economic times we’ve all endured during the past couple of years.”
America’s Remote Help Desk was established in 2000, and has enjoyed a steady 10 percent growth each year, with the exception of 2009 due to the realities of the economic climate. The company works with both small and larger clients, serving as a first-level support IT system, or as an on-call IT team that can address any computer or software issues that may arise.